How patients feel about AI: 3 things to know

Among patients familiar with artificial intelligence, 60% would feel comfortable going to a healthcare facility that uses AI,  according to an Oct. 9 report from GlobalData, a data analysis company.

In the "Thematic Intelligence: AI in Clinical Practice – Patient Perspective" report for 2023, the company surveyed 574 patients from the U.S., France, Germany, Italy, Spain, the U.K., Japan, Brazil, Canada, India and Mexico between July and August on the role of AI in healthcare.

Here are three key findings from the report:

1. Sixty percent of patients surveyed who were familiar with AI responded that they would be "very comfortable" or "quite comfortable" going to a medical practice that uses AI. Among patients who were not familiar with AI, that number was 7%.

2. Among patients who were not familiar with AI, 22% indicated they were "quite uncomfortable" with visiting a practice that uses AI and 20% percent said they would be "very uncomfortable."

3. A total of 14% of patients familiar with AI said they would be either "quite uncomfortable" or "very uncomfortable" visiting a facility that uses AI.

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